Cancellation policy

**Cancellation Policy - Thedripwalk**

At Thedripwalk, we strive to provide the best shopping experience for our customers. We understand that circumstances can change, and you may need to cancel your order. To ensure a seamless process, please review our cancellation policy below:

1. **Cancellation Window:** Customers can request to cancel their order on the same day the order was placed. We are unable to process cancellations beyond this timeframe due to our efficient order processing system.

2. **Cancellation Process:** To cancel your order, kindly send an email to contact.thedripwalk@gmail.com on the same day of placing the order. Please include your order number and a brief explanation for the cancellation request.

3. **Assistance from Our Team:** Our dedicated customer support team will respond to your cancellation request via email. They will provide you with guidance and assistance regarding the cancellation process.

4. **Order Confirmation:** Please note that your order is considered canceled only when you receive a confirmation email from our team confirming the cancellation. If you do not receive a confirmation email, your order may have already been processed and shipped.

5. **Refund for Canceled Orders:** If your cancellation request is successfully processed within the same day, any payment made for the canceled order will be refunded according to our refund policy. Refunds may take a few business days to reflect in your account.

6. **Exceptions:** After the stipulated cancellation window has passed, we are unable to accommodate order cancellations. We encourage you to review your order details carefully before finalizing your purchase.

Our aim is to provide efficient and personalized assistance for all your requests. If you have any questions or need further clarification about our cancellation policy, please don't hesitate to contact us at contact.thedripwalk@gmail.com.

Thank you for choosing Thedripwalk. Your satisfaction is our priority, and we are here to ensure your shopping experience is exceptional.

Best Regards,
The Thedripwalk Team